Allison Pace

Allison Pace is a Technical Support Engineer at Wistia since January 2022, specializing in troubleshooting advanced technical issues, particularly with third-party integrations and media management. Previous roles include Support Specialist and Associate Support Specialist, where Allison handled escalated customer queries and maintained documentation. Prior experience also includes serving as a Cell Phone Technician at Assurant, where device repair and customer satisfaction were key responsibilities, and several positions at Jimmy John's, encompassing training and management duties. An early career at Lafayette School Corporation involved deploying technology for a large student and staff base. Allison holds multiple technical certificates from Ivy Tech Community College and Per Scholas, in areas such as Computer Graphics and Design Technology.