Ryan Harper is a Strategic Program Manager in Support at Wistia since September 2015, overseeing customer support programs that improve service delivery and enhance customer experience. With a background as a Senior Support Engineer, Harper has played a pivotal role in leading escalated support teams, co-authoring content standards for the company, and managing internal knowledge bases. Prior to Wistia, Harper worked as a Freelance Editor and 2nd Assistant Camera Operator at Woodhaven Production Co. and served as a Research Intern at the RI Film & TV Office. Harper holds a Bachelor of Arts in Sociology and Anthropology from Roger Williams University.
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