Analytics

Data

Software

Streaming

Test & Measurement

WITBE

The New York office focuses on global sales, talent acquisition, and customer success across diverse sectors.

New York

The Massapequa office focuses on customer support and solutions engineering to enhance client success on the East Coast.

Massapequa

Marie Véronique Lacaze

Yoann Hinard

Yann Caron

Christelle G.

Noémie Galabru

Paul Rolland

Jean-Michel Planche

The Customer Success Team at WITBE focuses on ensuring clients achieve maximum value from their test automation and QoE monitoring solutions. They handle customer onboarding, offer proactive support, conduct training sessions, and work closely with technical teams to address any issues, ensuring high customer satisfaction and success across various regions including APAC, US, and Latam.

Customer Success Team

The Customer Support and Solutions team at WITBE provides technical assistance and expert solutions to clients, ensuring smooth implementation and optimal use of WITBE's test automation and QoE monitoring products. This team troubleshoots issues, offers guidance, and works collaboratively to enhance customer satisfaction and operational efficiency.

Customer Support and Solutions

This department focuses on ensuring seamless integration of technical systems and processes within the organization.

Technical Integration

The Sales Team at WITBE is responsible for driving revenue and expanding the customer base for the company's test automation and Quality of Experience (QoE) monitoring solutions. This team includes various roles like VP Sales, Account Executives, and Sales Managers across different regions such as North America, Europe, APAC, and the Middle East. Their tasks range from identifying and securing new business opportunities, managing client relationships, executing strategic sales initiatives, to developing and nurturing leads to maximize market penetration and customer satisfaction globally.

Sales Team

This department focuses on ensuring customer satisfaction and driving user engagement throughout the lifecycle of products and services.

Customer Success

The Engineering team at WITBE focuses on developing and maintaining the core technologies that enable the company's test automation and Quality of Experience (QoE) monitoring solutions. This team designs and builds both frontend and backend systems, integrates various technical components, ensures software reliability and performance, drives research and development (R&D) efforts, and implements automation processes to streamline operations. Their work is pivotal to delivering robust, scalable, and efficient platforms that meet the needs of WITBE's clients.

WITBE

Org chart

Teams

Customer Success Team

Customer Support and Solutions

Technical Integration

Sales Team

Customer Success

Engineering

Offices

WITBE

Org chart

Teams

Customer Success Team

Customer Support and Solutions

Technical Integration

Sales Team

Customer Success

Engineering

Offices

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