Kasandra Ramirez currently serves as the Collections & Recovery Manager at Cherry, where responsibilities include providing bilingual support through Spanish translations and leading a high-performing team focused on enhancing patient access to care. With over 13 years of experience at Bridgecrest, Kasandra held several positions, culminating in the role of Sr. Manager of Global Partnership Operations, where key accomplishments included launching a new offshore vendor and improving critical KPIs. Previous roles at Bridgecrest include Senior Collections Manager and Customer Service Manager, showcasing expertise in operations, performance management, and client relations. Kasandra began a career at GC Services as a Customer Service Representative. Educational qualifications include a Bachelor's degree in Justice Studies from Arizona State University and an Associate's degree from Mesa Community College.
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