Kiersten Bateman

Kiersten Bateman is an experienced professional currently serving as a Senior Collections Specialist at Cherry since April 2024, following a previous role as a Collections Specialist at M&T Bank from 2019 to 2024, where duties included collection calls, customer service, processing refunds, and resolving discrepancies. Prior to that, Kiersten held the position of Manager at Rita's Italian Ice from June 2012 to January 2025, focusing on team performance and compliance with regulations. Additional experience includes serving as a waitress at Dough Roller Restaurant from 2012 to 2019 and working as an Orthotic Shipper at Foot Management from 2014 to 2015, responsible for managing orders and organizing documentation. Kiersten Bateman earned a Bachelor’s Degree in Applied Liberal Studies from Morgan State University between 2015 and 2019, following graduation from Parkside High School in 2015.