Mohamed Amerul is an experienced technical support professional with a strong background in customer service and technical troubleshooting. Currently serving as a Technical Support Engineer at WithSecure since October 2022, Mohamed provides advanced support to global partners and customers, successfully diagnosing and resolving complex product issues. Prior to this, an extensive tenure at F-Secure Corporation as a Customer Service Engineer involved assisting consumer customers with software setup and performing log analysis. Mohamed's professional journey began at CMS as an IT Technician and included an internship at PETRONAS ICT Sdn Bhd, where involvement in various SAP modules occurred. Additionally, a brief role as a Sales Executive at Neonshine Sdn Bhd showcased strong customer service skills. Educational qualifications include a Bachelor of Engineering in Networking System and an Associate’s Degree in Engineering Technology in Computer and Networking from Universiti Kuala Lumpur.
This person is not in the org chart
This person is not in any teams
This person is not in any offices