Laura Watts

Customer Experience Lead at Shepherd Insurance

Laura Watts has a diverse work experience spanning various roles and industries. Most recently, they worked as a Customer Experience Lead at Shepherd starting in December 2021. Before that, Laura was the Manager of Customer Success at Autodesk Construction Solutions from July 2020 to December 2021. Prior to that, they were a Senior Customer Success Manager at Lattice from January 2018 to April 2019, and an Enterprise Customer Success Manager at Narvar from June 2017 to January 2018. Laura also gained experience at Zenefits, where they held multiple roles including Channel Account Manager, Director of Member Services, and Client Support Director. Laura worked at Zenefits from April 2014 to June 2017. Additionally, Laura has held positions at ArlenGroup, HELP Pain Medical Network and Practice Management, Apptus, Athlone School for the Blind, and Mohler, Nixon & Williams, where they gained administrative, coordination, and communication skills in various capacities.

Laura Watts attended Archbishop Mitty from 2003 to 2007. However, there is no information about any degree earned or field of study during this period. From 2007 to 2011, Laura Watts studied at the University of Oregon, where they earned a Bachelor of Science (B.S.) degree in Human Physiology with a minor in Business Administration. In November 2014, they obtained a certification as a Resident Insurance Producer from the California Department of Insurance.

Links

Previous companies

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Timeline

  • Customer Experience Lead

    December, 2021 - present