David Morgan

David Morgan's work experience began in 2006 at Computacenter, where they worked as a First-Line IT Support Analyst supporting investment bankers at Barclays Capital PLC. David provided IT support for over 18,000 worldwide users, handling over 3000 calls per day and finding solutions to their IT problems.

In 2007, David moved to Getronics UK and continued working as a First-Line IT Support Analyst. David supported Barclays Bank PLC users across the UK, Europe, and Asia. David provided first line fixes for Microsoft based applications and Microsoft Windows NT/2000/XP. David also administered mailing accounts using Microsoft Exchange server and supported user accounts on Windows NT/2000/XP using Active Directory and Novell Netware Administrator.

From 2007 to 2010, David worked as a User Administration Analyst at Getronics UK. David administered user requests and carried out tasks such as new mailbox setups, permissions, application configuration and installation, profile migration, and user account setup. David also prepared management information, designed reports, and built an intranet site for the team to share processes and procedures.

From 2010 to 2012, David worked at Barclays Bank as a Desktop Provisioning Analyst. David provided 2nd Line support to users using 3G Cards and Blackberry devices. Their responsibilities included meeting SLAs, updating Blackberry policies, deploying second line fixes, user administration, and server management. David also participated in a Blackberry content encryption project.

In 2012, David joined Deloitte as a 1st Line Support Analyst and later took on roles as a 2nd Line Support Analyst, Problem Management Analyst, and IT Service Desk Team Leader. In 2016, they became a Content Developer until 2019 when they became a Design Advisor.

From 2019 to 2021, David worked at Boiler Guide as a UI/UX Designer.

In 2021, David joined Wise as a Senior Digital Designer and later became the Head Of Design in 2022.

Overall, David Morgan has built a diverse work experience in the IT and design fields, with a focus on user support, administration, and providing creative solutions.

David Morgan started their education at St Paul's Catholic School from 1999 to 2003, but no specific degree or field of study is mentioned for this period. From 2003 to 2005, they attended Milton Keynes College, where they obtained a National Diploma in Computing for IT Practitioners with a focus on IT.

In terms of additional certifications, David has completed various courses. In 2017, they obtained a Certificate on Designing Online Learning from The Learning and Performance Institute. In 2018, they acquired the Google Analytics Individual Qualification from Google. In 2019, they obtained two certifications from Google: Google Digital Sales Certification and Google Mobile Sites Certification. Additionally, they completed a course titled "User Experience Design Essentials | Adobe XD UI UX Design" on Udemy.

More recently, in 2020, David completed the "Photoshop CC 2021 MasterClass" on Udemy. In 2021, they acquired two certifications from Udemy: "UI & Web Design using Adobe Illustrator CC" and "DESIGN RULES: Principles + Practices for Great UI Design." The specific months of obtaining the certifications in 2021 are not provided.