Andrea Simic is a seasoned team manager currently leading at Wix.com, where they focus on motivating and guiding their team to meet service level agreements (SLAs) and key performance indicators (KPIs). With previous experience as a Customer Care Team Lead at Wix and as a Deputy Store Manager at Lidl Ireland, Andrea has a strong background in team performance management and operational excellence. They began their career as a Sales and Marketing Assistant at Bluesun Hotels & Resorts and have held various roles in incident management and technical support across multiple organizations, including Cpl Integrated Services and Hewlett Packard Enterprise. Andrea earned a Master's degree in Business/Managerial Economics from the University of Rijeka and an Economist degree in Tourism from the University of Zagreb.
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