Cleitom Miranda is a seasoned professional with extensive experience in product support, management, and customer service. Currently serving as the Product Support Team Lead at Wix.com since May 2019, Cleitom has successfully led a global product team to enhance customer satisfaction and performance metrics. Previous roles at Wix include Product Support Specialist, Billing Specialist, and Advanced Technical Support, where Cleitom focused on user experience and effective problem-solving. Earlier experience at Accenture involved training and mentoring Data Analysts as a Subject Matter Expert, while prior roles included Store Manager at WOWBURGER and Assistant Store Manager at Starbucks. Cleitom began a career in human resources and accounting with a focus on payroll management and data processing. Cleitom holds a Bachelor of Business Administration from Fama University.
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