Karley Olson is an experienced professional in workforce planning and optimization, currently serving as the Strategic Workforce Planning & Forecasting Manager at Wix since September 2020. In this role, Karley analyzes and forecasts workforce needs, collaborating closely with stakeholders to enhance operational efficiency in the care center. Prior to Wix, Karley held various managerial positions at GoDaddy from December 2012 to September 2020, including Workforce Optimization Manager and Presence and Security Sales Supervisor, where a focus was placed on coaching agents to support small businesses. Karley began a career in management at Comfort Care Medicare, serving as an Office Manager from January 2006 to December 2011. Karley's educational background includes a Bachelor of Business Administration from the University of Northern Iowa and an Associate's degree from Kirkwood Community College.
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