Kateryna P. is a seasoned professional with extensive experience in team management and process improvement, currently serving as WFO Manager and previously holding the role of Workforce Analyst/Scheduling Team Lead at Wix since December 2019. Kateryna has effectively managed teams, enhancing internal processes, supporting employee development, and contributing to company growth. Prior roles include Team Supervisor at Hexa LLC, where responsibilities involved mentoring a team and handling escalated incidents, and Freelance Translator at Translators without Borders, delivering precise translations under tight deadlines. Education includes a Bachelor's degree in Language Interpretation and Translation from Kyiv National Linguistics University, complemented by coursework at Harvard Extension School and Boston Academy of English.
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