Niraj Kumar is an experienced professional in workforce management, currently serving as Deputy Manager WFM at WNS since December 2022. Previously, Niraj held the position of Assistant Manager WFM at Wipro Digital Operations and Platforms from June 2016 to December 2022, where responsibilities included reviewing and approving time-off requests and managing forecasting and resource supply. Prior to this, Niraj worked as a Senior Analyst in WFM at Fidelity Information Services from January 2011 to June 2016, focusing on real-time management, capacity planning, and scheduling for telecom processes. Niraj holds a Bachelor of Science degree from Magadh University.
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