Robert Serrano is an experienced professional in business development and sales leadership, currently serving as Vice President Client Services for Shipping & Logistics at WNS since August 2022. With a career spanning several decades, Robert has held key positions at various organizations, including Quality Freight Services Ltd, OC Lines Africa, and Pangea Offshore, demonstrating a strong focus on business process management, digital transformation, and client-focused solutions. Robert's expertise encompasses a wide range of specialties, including e-commerce, CRM, supply chain management, and operational efficiency. Academic credentials include an International Executive MBA from IE Business School and a Master in Business Administration from IE University, alongside additional certifications in sales management and AI.
This person is not in any teams
This person is not in any offices