William Chen is the Head of China Operations at WNS Global Services, bringing over 20 years of experience in the IT and business process outsourcing industries. They previously served as Vice President at Genpact, overseeing infrastructure management and software services, and held the position of Head of Infosys China BPO, managing diverse service lines for ASPAC clients. William started their career as a Chemistry Expert at JEMCO, focusing on materials science related to nickel metal hydride batteries. They hold a Master of Science in Chemical Physics from the Dalian Institute of Chemical Physics and a Bachelor of Science in Chemistry from Liaoning University.
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