Itai M.

Itai M. currently serves as an Account Manager at Wolt since November 2020, where prior responsibilities included functioning as an Information Technology Support Specialist for over 1,000 employees across Tel Aviv and Jerusalem. Initially employed as the sole IT support for over 800 employees for 18 months, Itai M. adeptly handled a range of technical issues. Earlier experience includes a role as a Support Associate, addressing customer and courier concerns through a ticketing system while demonstrating the ability to work under pressure to meet service level agreements. Additionally, Itai M. worked as a Content Editor at ONE from May 2017 to March 2018, where editing articles under tight deadlines and transcribing live broadcasts were key responsibilities. Educational background includes studying at HackerU from June 2020 to December 2020.