Luca Addabbo

Luca Addabbo is a seasoned professional with extensive experience in content management and customer support. Currently serving as the Global Support Content Manager at Wolt since February 2021, Luca leads the development of global support strategies and documentation while leveraging data analysis for proactive problem-solving. Previous roles include Senior Partner Specialist and Customer Service Agent at Booking.com, where Luca facilitated process improvements and managed cross-departmental communication. Additionally, Luca held positions as a Blogger for Pagina99, and as a Business Development Specialist with Progedit, focusing on digital marketing and event organization. Earlier experience includes content editing for The Games Machine. Luca holds a Postgraduate Master in Public Communication and a Master of Arts in Publishing, Journalism, and Communication from the University of Rome Tor Vergata, complemented by a Bachelor’s degree in the same field from Università degli Studi di Bari.