Woolworths Group Ltd, formerly Woolworths Limited, is an Australia-based company, which is engaged in retail operations. The Company's segments include Australian Food and Petrol, New Zealand Supermarkets, Endeavour Drinks Group, BIGW and Hotels. The Australian Food and Petrol segment is engaged in the procurement of food and petroleum products for resale to customers in Australia. The New Zealand Supermarkets segment is engaged in the procurement of food and liquor products for resale to customers in New Zealand. The Endeavour Drinks Group segment is involved in the procurement of liquor products for resale to customers in Australia. The BIGW segment is engaged in the procurement of discount general merchandise products for resale to customers in Australia. The Hotels segment is engaged in the provision of a range of leisure and hospitality services, including food and alcohol, accommodation, entertainment and gaming in Australia. Its brands include Woolworths, Dan Murphy's and BWS.

Retail

Woolworths Group

Woolworths Group's headquarters in Bella Vista, Australia

This department focuses on delivering proactive customer support and service solutions to enhance client experiences.

Proactive Services

This department focuses on managing store operations, customer service, and online retail activities to enhance the shopping experience.

Retail Operations

This department focuses on gathering and analyzing data to inform strategic decisions and improve operational efficiency across various business functions.

Business Analysis

This department manages and oversees customer interactions, ensuring satisfaction and addressing inquiries effectively.

Customer Service

This department oversees business solutions, sales activation, and strategic partnerships to enhance commercial efficacy across various sectors.

Commercial Operations

This department focuses on the strategic management and development of product categories to optimize sales and customer satisfaction.

Category Management

This department oversees and coordinates operational activities and ensures efficient management of resources and processes.

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Other teams

Retail Operations

Business Analysis

Customer Service

Commercial Operations

Category Management

Operations Management