Your players expect instant help. Your team expects predictable operations. Workanova is a BPO customer support specialist providing outstanding player care, sales, technical support, and back-office services to iGaming brands. 
We deliver both managed player support, 24/7 coverage, 14+ languages, go-live in 3–4 weeks, QA governance, SLA accountability.

Workanova

This office focuses on customer support, HR functions, and management roles to drive growth and service excellence.

Bulevar vojvode Misica

Andrija Knezevic

This department focuses on providing assistance and solutions to customers, handling inquiries, and resolving issues to ensure a positive customer experience.

Customer Support

This department focuses on maintaining and nurturing client relationships to ensure satisfaction and retention.

Account Management

This department manages employee relations, recruitment, training, and benefits administration.

Human Resources

This department oversees sales strategies and human resource management to drive organizational success.

Sales and Human Resources

This department focuses on driving business growth through strategic marketing initiatives and partnerships.

Growth and Marketing

This department is responsible for ensuring that products meet specified quality standards through systematic testing and evaluation.

Workanova

Org chart

Teams

Customer Support

Account Management

Human Resources

Sales and Human Resources

Growth and Marketing

Quality Assurance

Offices

Workanova

Org chart

Teams

Customer Support

Account Management

Human Resources

Sales and Human Resources

Growth and Marketing

Quality Assurance

Offices

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