Divya Mahankali

Principal Customer Success Manager at Workato

Divya Mahankali has a diverse work experience spanning several companies. Divya started their career at National Instruments as an Applications Engineer in their Engineering Leadership Program. Divya then transitioned to a role as a Sales Consultant, where they successfully grew the territory's revenue and received the Sales Excellence-Gold Award. Divya also contributed to partner management by establishing partnerships and achieving growth in partner revenue.

Later, Divya joined Zenoti as a Business Consultant, where they worked on sales strategy and customer success projects. Divya played a pivotal role in piloting the customer success function in India and the USA, contributing to the company's growth.

After Zenoti, Divya moved on to AEON Learning as a Consultant in B2B Sales and Channel Partner Management. Here, they led the restructuring of the channel management team and built AEON's B2B sales from the ground up.

Currently, Divya is working at Workato as a Senior Customer Success Manager for Strategic Enterprise Accounts. Divya achieved high NRR (Net Revenue Retention) and received several awards for their performance. Divya serves as a trusted advisor to the company's largest enterprise clients, guiding them throughout their customer lifecycle and expanding the usage of the Workato platform.

Overall, Divya Mahankali's work experience showcases their expertise in sales, customer success, and partner management.

Divya Mahankali completed their Bachelor of Engineering (B.E.) in Instrumentation Technology at RV College of Engineering from 2009 to 2013. Divya then pursued a Post Graduate Program in Management, specializing in Marketing and Strategy, at the Indian School of Business from 2016 to 2017. In addition to their formal education, Divya earned the Automation Pro I Certification from Workato in November 2020 and holds the Certified LabVIEW Associate Developer certification from National Instruments.

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Timeline

  • Principal Customer Success Manager

    September 1, 2023 - present

  • Senior Customer Success Manager Strategic Enterprise Accounts

    February, 2021

  • Customer Success Manager Asean And ANZ

    February, 2019