Frederico G.

Product Support Analyst For Japan Customers at Workato

Frederico G. has extensive work experience in the technology industry. Frederico most recently worked at Workato as a Product Support Analyst starting in August 2021. Prior to that, they held the position of Senior Web Engineer at ING Business Shared Services B.V. Branch from April 2019 to July 2021. Before that, they worked as a Bridge Software Engineer at Fujitsu Global from April 2017 to April 2019. Frederico also has experience as a Technical Lead at Sutherland from November 2015 to April 2017, where they provided Tier 2 technical support for a web hosting client and handled support issues related to web technologies such as LAMP Stack, HTML, Wordpress, and cPanel, among others. Frederico worked as a Test Specialist at AIG from March 2014 to May 2015, where they performed independent testing for insurance applications, created test scripts, executed testing, and translated documents into Japanese and English. Before that, Frederico worked as a Web Developer at Salmat from March 2012 to March 2014, where they developed and supported web applications for contact centers, with a focus on supporting reporting tools. Frederico also worked as a Web Developer on a contractual basis from April 2009 to March 2012. Earlier in their career, Frederico was a Software Engineer at Tokyo Kyoso from December 2005 to December 2008.

Frederico G. pursued their undergraduate education from 2001 to 2005 at Adamson University, where they obtained a Bachelor of Science degree in Computer Science. In addition to their formal education, Frederico has acquired several certifications from Workato. These certifications include "Working with Databases in Workato," obtained in August 2021, "Automation Pro I Certification," "Automation Pro II Certification," and the "Marketing Automation Badge," all obtained in July 2021.

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Timeline

  • Product Support Analyst For Japan Customers

    August, 2021 - present