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Gibson Cabello

Product Support Engineer at Workato

Gibson Cabello started their work experience in 2010 as a Quality Control Agent at ScopeWorks Asia, Inc, where they provided transcription, editing, and data conversion services. They then joined IBM in 2014 as a Level 2 Service Desk Analyst, supporting various Microsoft platforms. In 2018, Gibson joined Workato as a Product Support Analyst, providing support to customers and assisting with technical escalations. They later became a Senior Product Support Analyst, where they troubleshooted and proposed solutions for complex product issues. Currently, Gibson is a Product Support Engineer at Workato, providing 24x7 support, handling Level 2 support tickets, and serving as a Subject Matter Expert.

Gibson Cabello's education history is as follows:

- From 2016 to 2017, Gibson attended the University of Perpetual Help System DALTA, where they pursued a Bachelor of Science degree in Information Technology.

- From 2006 to 2009, Gibson studied at the City College of Calamba, earning a Bachelor of Science degree in Information Technology, with a specialization in Information Technology.

- From 2002 to 2006, Gibson completed their high school education at Rizal College of Laguna - Calamba City.

- Prior to high school, Gibson attended Jose Rizal Memorial School for their primary education.

In addition to their formal education, Gibson has also obtained several certifications to enhance their skills and knowledge:

- In 2023, Gibson completed Information Security Compliance Training from Workato and Information Security Awareness Training from Emapta Global.

- In 2022, Gibson obtained Information Security Compliance Training from Workato.

- In 2022, Gibson earned certifications in Automation Pro III, Continuous Value Reporting Badge, Error Troubleshooting, Marketing Automation Badge, Transforming Data with Formulas, and Working with Lists from Workato.

- In 2020, Gibson received certifications in Workato Automation Pro I and Workato Pro II.

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