James Allen began their work experience in 1996 as an Undergraduate at Mars. James then worked as a Computer Aided Engineer at Ticona in 1997. From 1999 to 2001, they served as a Technical Support Specialist at Coca-Cola HBC. James later became an IS Project Manager at Coca-Cola HBC from 2001 to 2004. James joined Standard Life Employee Services Ltd in 2004, initially as a Collaboration Specialist and later as an ECM Specialist. James then worked at Neocol Inc (US) from 2010 to 2013, where they held the roles of ECM/BPM Consultant and Director of Technical and Support Services. From 2013 to 2021, they worked at Canon Business Process Services in various roles, including Manager, Records and Imaging; Senior Manager, Information Governance Solutions; Director, Digital Transformation Services; and Senior Director, Digital Transformation. Currently, James Allen is the Director of BPO Technical Services at Workato, starting in 2021.
James Allen attended Ulster University from 1995 to 1999, where they earned a BSc (Hons) degree in Engineering Design & Technology with a grade of 1st. Prior to that, they attended Grosvenor Grammar School from 1988 to 1995, although no specific degree or field of study is mentioned.
In addition to their formal education, James Allen obtained several certifications. In 2023, they completed the courses "Prompt Engineering: How to Talk to the AIs" from LinkedIn and "GEARS - Starting Your Enterprise Automation Journey" from Workato. In 2022, they obtained the "Discovery2WIn" certification from 2Win! and completed the course "Introduction to NFTs: Non-fungible Tokens" from LinkedIn. Prior to that, in 2021, they achieved the certifications "Automation Pro I," "Automation Pro II," "Continuous Value Reporting Badge," and "Workbot for Slack Badge" from Workato. In 2014, they obtained the "CDIA+," "Cloud+," and "CompTIA CDIA+" certifications from CompTIA. Lastly, in 2013, they became a "Certified Information Professional" from AIIM International. While they have listed the certifications "Certified Outsourcing Professional (COP)" from IAOP and "FileNet Certified Professional" from IBM, no specific information is provided regarding the month and year of achievement for these certifications.
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