Joy Botha is an experienced Delivery Manager at Workato since September 2025, previously serving as the Digital AI & Transformation Lead at ELMO Software, where significant contributions were made to innovate customer service and success operations. Joy has an extensive background in business analysis and project management across various companies, including Pulse Software, Aurec, and Castle Developments Group, where achievements include managing over 100 product implementations and enhancing operational efficiencies through strategic automation and cloud-based solutions. With a solid educational foundation in Information Systems Project Management and Web Design, Joy is proficient in multiple project management methodologies, including PMBOK, Agile, Waterfall, and Scrum.
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