Mercer Moore

Mercer Moore is an experienced Enterprise Customer Success Manager currently with Workato, focusing on managing relationships with strategic enterprise customers to align business objectives and enhance outcomes. Previously, Mercer held roles at Retool and Nitro, where responsibilities included managing customer relationships, developing customer success methodologies, and driving adoption within key accounts. An extensive background also includes positions at Planview and Percolate, where Mercer facilitated software deployment, guided change management, and served as a project manager for consulting engagements. With a Bachelor of Science in Advertising from The University of Texas at Austin, Mercer combines expertise in customer success with strong marketing and consulting skills.