Melisaan Foster has a strong background in communications, engagement, and customer success roles. Most recently, they worked at WorkBuzz as the Chief Experience Officer, overseeing customer success and experience. Prior to that, they served as the Customer Success and Experience Director and Head of Customer Success and Operations at the same company.
Before joining WorkBuzz, Melisaan was the Head of Client Delivery at a leading employee engagement solutions provider, where they helped businesses build great company cultures by collecting feedback from employees. Melisaan also worked as a Communications and Engagement Consultant at the same company.
Their experience also includes a Director role at At Your Best Ltd, where they helped businesses create environments conducive to outstanding results through tailored communication and engagement strategies. Additionally, Melisaan held various internal communications and employee engagement roles at Countrywide Plc, including group internal communications manager and employee engagement consultant. Melisaan began their career at HSBC, where they held operational and communications management positions.
Melisaan's work experience demonstrates their expertise in customer success, engagement, and communications within various industries and organizations of different sizes.
Melisaan Foster obtained a Bachelor of Science (B.Sc.) degree in Business, Management, Marketing, and Related Support Services from the University of Birmingham. In addition to their degree, they have received certification as a CIIC (Certified Internal Communication Professional) from the Institute of Internal Communication in April 2020. Melisaan is also pursuing the MCIPR (Member of the Chartered Institute of Public Relations) certification from the CIPR (Chartered Institute of Public Relations), although the month and year of completion are not specified.
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