Aaron Sothmann is a seasoned leader passionate about transforming complex strategies into impactful outcomes, specializing in Customer Success, analytics, and workforce strategy. With a decade of experience, they have held significant roles at McKinsey & Company, Salesforce, and Workday, where they currently lead BizOps & Innovation for Global Customer Success. Their expertise includes developing predictive models, designing customer health frameworks, and operationalizing global engagement programs. Aaron earned a Bachelor of Psychological Science with Honours from The University of Queensland and a Master’s Degree in Human Resources Management from Griffith University.
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