Amit Gross is a support manager with 10 years of experience, including 3.5 years in a leadership role. They have demonstrated expertise in escalations, customer relationship management, mentoring, and KPI improvement. Amit has a strong background in software support processes and tools, such as Java, Microservices, Azure, Python, MongoDB, SQL cloud, and Unix. Currently, they serve as a Technical Support Delivery Manager at Workday, actively seeking to leverage their skills in a more strategic leadership role.
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