Amy Westlake is a Principal Program Manager at Workday, where they currently lead initiatives in customer experience and AI strategy. Previously, Amy held various roles at Datatel, including Senior Consultant and Education Architect, where they developed training materials and built an extensive library of instructional content. They further advanced the customer success landscape at Pendo.io as the Director of CX Program Management, implementing key methodologies and overseeing numerous projects. Amy holds a Master's degree in Finance from Seattle University and is pursuing a Bachelor of Arts in Business Administration from the University of Washington.
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