Barry Dickson

Barry Dickson currently serves as a Principal Technical Account Manager at Workday since October 2023. Prior to this role, Barry Dickson spent over 13 years at Salesforce, where positions included Senior Principal Escalation Manager, Senior Principal Success Specialist, Principal Success Specialist, Principal Cloud Success Technologist, Senior Cloud Success Technologist, and Senior Support Account Specialist. In these roles, Barry Dickson acted as a strategic advisor to C-Level executives, provided technical guidance on Salesforce implementations, managed high-value accounts, and facilitated communication between business and IT to enhance customer success. The Global Red Account Programme under Barry Dickson’s leadership at Salesforce focused on escalation management for critical customer issues, cementing Barry Dickson's reputation for delivering exceptional customer experiences.