Brian Waller is a Senior Customer Success Manager at Workday, currently focusing on large enterprise accounts. Previously, Brian held roles including Senior Customer Success Manager at Kainos, and Director of Customer Advocacy at Icertis, where they achieved a 105% net renewal retention rate. Brian's experience spans various industries, notably as a Senior CSM at Ariba, where they managed a substantial subscription quota. Earlier in their career, Brian developed custom applications at Xerox Connect and earned accolades at Coupa Software, enhancing customer satisfaction and driving growth. Brian is currently pursuing a degree in Business/Managerial Economics at the University of Georgia.
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