Brooke MacIsaac

Brooke MacIsaac is a seasoned customer success leader with extensive experience in AI SaaS solutions and organizational transformation. Currently serving as a Sr. Principal Customer Success Manager at Workday since November 2025, Brooke focuses on developing operational systems and leading client partnerships to maximize the value of Workday solutions. Prior to Workday, Brooke was the VP of Client Success at Paradox, promoting the integration of AI in recruitment to enhance human connections. Brooke's earlier roles at Jobing.com include Executive Consultant, CEO, and VP of Operations & Client Success, dedicated to aligning people with opportunities to foster organizational growth. Brooke's educational background includes executive education from prestigious institutions such as Wharton, Harvard Business School, and UCLA Anderson, along with a BA in Journalism & Media Studies from the University of Nevada-Las Vegas.