Courtney Singleton is an experienced customer support and technical assistance professional with a diverse background in various industries. Notable roles include Help Desk Specialist at Norfolk Southern Corporation, Customer Service Representative at Acuity Brands, and Customer Care Communications Analyst at Workday. Courtney has demonstrated expertise in troubleshooting, issue resolution, and enhancing customer communication processes. Additional experience encompasses product support and planning roles at FIS and Philips, along with comprehensive customer service experience at AT&T and Equifax. Proficient in tools such as Zendesk, ServiceMax, and MS Office, Courtney has built a strong foundation in providing exceptional client experiences and support throughout numerous contract and full-time positions.
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