Derek Ortiz is a seasoned technology professional with over a decade of experience in software development and site reliability engineering, currently serving as a Senior Manager at Workday since September 2012, overseeing critical systems and incident management. Responsibilities include monitoring system performance, troubleshooting Java and MySQL issues, and managing company-wide communications during incidents. Additionally, Derek engages with customers as a Sales Associate at Eggs By The Bay, assisting in their purchasing decisions related to kamado-style cookers and coordinating cooking classes. Previous roles include IT Project Manager at Robert Half International, where project management and support for IT initiatives were key, as well as NOC Operations Specialist positions involving infrastructure monitoring and team training. Derek holds an education background from Ohlone College and Irvington High School.
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