Emily Palmer has over seven years of experience in customer support and project management, currently serving as Manager of Customer Support at Workday since March 2019, where responsibilities include resolving configurable security cases and providing detailed analyses of issues. Previous roles at OSIsoft included HRIS Project Manager, where Emily managed Workday releases and facilitated vendor relationships while translating requirements for a company-wide ticketing system. Academic credentials include a Bachelor's Degree in Applied Mathematics from the University of California, Berkeley, and additional education through UC Berkeley Extension.
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