Gretchen Kramer is a seasoned Sr. Program Manager in CX Enablement, currently at Workday, where they leverage analytics to enhance content management strategies. With a diverse background encompassing roles in instructional design, content strategy, and customer success, they have significantly contributed to organizations like The University of New Mexico and Albuquerque Public Schools. Gretchen's expertise includes project and program management, curriculum development, and marketing, alongside a strong focus on accessibility and user experience. They hold multiple certifications and degrees, including a Master of Arts from The University of New Mexico.
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