James Coates is a Principal Customer Success Manager at Workday, specializing in finance and FP&A within the Office of the CFO. They have a strong background in customer success and relationship management, having previously served as a Senior Customer Success Manager and as a Trainee Service Administrator at MHR. James holds a Bachelor’s degree in Psychology and Criminology from Sheffield Hallam University and has pursued multiple qualifications in Human Resource Management and Payroll. Additionally, they contribute to the Equation Charity as a member of the Board of Trustees, where they bring expertise in software adoption, finance, and HR.
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