JD

James D.

Sr. Customer Success Manager - Majors & Key Accounts

James D. has extensive experience in customer success and managerial roles, primarily within the technology and telecommunications sectors. At Workday, from October 2019 to June 2021, James held various senior positions including Sr. Customer Success Manager and Principal Customer Success Manager, concentrating on major and key accounts in the Dallas-Fort Worth Metroplex. Prior to this, James served as Sr. Retail Sales & Training Manager at T-Mobile and worked at Concur Technologies as Senior Account Manager for MidMarket, where the focus was on automating expense reporting. Additional experience includes a role as Enterprise Customer Success Manager at FinancialForce and Client Partner at Collaborative Solutions, LLC. James holds a degree in Marketing with a minor in Economics from The University of Texas at Arlington.

Location

Dallas, United States

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