Jeffrey Ivy is an experienced technical support professional currently serving as the Manager of Technical Support Delivery at Workday since November 2025. Prior to this, Jeffrey held the position of Senior Technical Support Manager at Paradox from January 2021 to November 2025, where responsibilities included managing team members across multiple time zones and enhancing team processes. Jeffrey's background also includes roles at IQzone, Inc. as Ad Operations Manager and QA Engineer, along with earlier experience at THQ as a Sony Compliance Specialist and Game Tester. Jeffrey completed a Bachelor's degree in Game Design at the University of Advancing Technology and possesses a foundational knowledge from a brief tenure at The Art Institutes.
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