Juha Tuomi

Principal Customer Success Manager

Juha Tuomi is a seasoned professional with extensive experience in customer success management and change management across various sectors, including banking and finance. Currently serving as a Principal Customer Success Manager at Workday since November 2020, Juha has previously held multiple leadership roles at Nordea from March 2010 to November 2020, including Execution Leader and Agile Lead, where responsibilities included leading Agile initiatives for digital banking and managing core banking transformations. Juha's prior experience includes roles at Standard Bank and Royal Bank of Scotland, focusing on organisational change and HR consultancy. Juha holds an Executive MBA from Cass Business School and a BA (Hons) in Business Studies with Marketing from the University of East London.

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