Katie Metzner is a Customer Success Leader and Innovator with extensive experience in data-driven business transformation, particularly in the SaaS sector. They have served in various roles, including Senior Manager of Digital Success Strategy and Operations at Confluent and Head of Global Customer Success Technology & Innovation at Workday. Katie's background also includes positions at companies such as Tableau Software, Onfido, and SolarWinds, where they focused on enhancing customer value and building successful teams. Currently, Katie is pursuing a Bachelor of Arts in Psychology at The University of Texas at Austin and a Bachelor of Arts in Business Administration and Management at American University.
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