KS

Kenneth Sinensky

AI Success Manager

Kenneth Sinensky is a Customer Success Manager at Workday since February 2024, following the HiredScore acquisition, where Workday provides enterprise cloud applications for finance and human resources. Prior to this role, Kenneth served as the Founding Editor of CS Insider since July 2021, contributing to and editing numerous articles and community resources. Kenneth was previously a Partner Success Manager at UserWay.org, where management of 80 reseller partners resulted in a 100% retention rate and a 5% expansion of the book of business. As an Enterprise Customer Success Manager at Glia, Kenneth oversaw 30 accounts with over $2.47 million in ARR, achieving a record net retention rate of 140%. Kenneth’s career began with training in customer success at SV Academy and extensive relationship-building experience as a Development Executive at Shalva National Center. Kenneth holds a Bachelor's degree in English Language and Literature from Yeshiva University and has also attended the University of Maryland.

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