LaShonda J. is a dedicated professional who currently serves as a Sr. CX Product Manager at Workday and is the Founder & President of The Royal Butterfly, a nonprofit focused on empowering youth. Formerly a Senior Analyst at Citi and a Manager of Digital Product Analytics at Hilton, LaShonda specialized in enhancing customer experience through innovative strategies and cross-functional collaboration. LaShonda holds an MBA in Management and a BA in Business and Sociology from Texas Woman's University, equipping her with a strong foundation to drive transformation and foster advocacy. LaShonda’s career reflects a commitment to building futures and supporting community growth.
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