Mackenzie Taylor is a Customer Success Manager at Workday, having transitioned from Paradox in November 2025 after its acquisition. Prior to this role, Mackenzie served as Client Success Manager and Associate Client Success Manager at Paradox from April 2023 to November 2025. Mackenzie's experience includes positions as Client Service Associate at Rocket Mortgage, Administrative Assistant at Integrated Mental Health Associates, and Call Center Specialist at Grand Canyon Education, Inc. Additional roles include Customer Service Sales Associate at AMERICAN EAGLE OUTFITTERS INC. and Culture & Engagement Intern at All Peoples Church. Mackenzie holds a Bachelor of Science in Sociology from Grand Canyon University, earned in 2020.
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