Mark Jordan is a seasoned professional specializing in support management, enterprise content management, and cloud computing. They began their career as a Technical Support Engineer at Critical Path, Inc. and later held various roles, including Technical Account Manager and Senior Support Manager at IBM. Mark also founded Jordan Technical Consulting, LLC, before taking on the position of Sr. Technical Account Manager at Workday in 2024. Passionate about client success and process optimization, Mark collaborates with stakeholders to drive continuous improvement and innovation.
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