Muhamad Jofi

Muhamad Jofi is a skilled technical support and customer success professional with extensive experience in the technology sector. Currently serving as a Senior Associate Technical Support Delivery Analyst at Workday since April 2025, Muhamad previously worked at Kaltura from October 2022 to April 2025 as a Customer Success Engineer and NOC Engineer, where exceptional service and technical support were provided for a large-scale video platform. Additionally, Muhamad held the position of Network Operations Center Engineer at MoovingON from May 2022 to April 2025, focusing on 24/7 surveillance, debugging, and maintenance of interconnected systems. Academic credentials include a Bachelor's degree in Psychology obtained from Kinneret Academic College between March 2019 and August 2022.