Richard Susanto

Principal Procurement Systems Manager

Richard is a seasoned professional with extensive expertise in source-to-pay, supply chain digital transformation, and strategic implementation. At Workday, he has led large-scale projects, including AI-driven contract management, workflow automation, and industry-specific healthcare solutions. He excels in driving automation, process optimization, and technology adoption, with a proven track record of ERP implementations across four continents, reducing invoice exceptions, and streamlining high-volume transactions. With experience at PwC, Accenture, and Oracle, Richard has consistently delivered impactful results by aligning technology with business goals, managing cross-functional teams, and addressing complex challenges through innovative solutions.

Richard has an MBA in Finance and an MS in MIS from Katz Graduate School of Business, University of Pittsburgh, and a Bachelor degree in Economics from University of Washington.

Location

Chicago, United States

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