Robyn Scherer is an experienced management professional currently serving as the Manager of Global Customer Support for Programs, Process, and Operations at Workday since August 2021. In this role, Robyn leads a team focused on program and portfolio management, operational support, and business process documentation while driving efficiency through automation. Prior to Workday, Robyn spent over a decade at Cisco Systems, where responsibilities included managing Global Cloud Support Readiness, training technical support teams, overseeing technical training documentation, and leading global projects for multiple technical services. Robyn also held project management roles with Verizon Wireless, enhancing project management support and operations within technical support. Earlier in career, Robyn managed a retail store at Pet Food Express, focusing on team development and customer satisfaction. Robyn holds a Bachelor of Science degree in Animal Science from Brigham Young University.
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