Rucha J.

Rucha J. is an accomplished professional with extensive experience in customer care and support roles within prominent technology companies. Currently serving as a Customer Care Analyst and Provisioning Specialist at Workday since February 2022, Rucha previously worked as a Support Specialist at Google, collaborating with cross-functional teams spanning applications support, sales, marketing, and customer experience. Earlier in career, Rucha was a Product Associate at Marvell Semiconductor, focusing on quality assurance and support, and held a Quality Assurance position at Fortinet, where responsibilities included test plan development and bug tracking. Rucha began the career as a Test Analyst at Etology, converting customer requirements into software specifications. Rucha holds a Master's degree from San Jose State University, an MBA from Nagpur University, and a Bachelor's degree from Nagpur University.