Ryan K. currently serves as a Principal UX Researcher at Workday since April 2022. Prior to this, Ryan held various roles at Expedia Group for over two decades, including Lead User Experience Researcher overseeing user research programs for Lodging and InsurTech, and managing user intercept surveys and the Qualtrics relationship for the organization. Ryan's experience includes senior roles focused on B2B user research, pioneering user experience research for internal tools, and early contributions as a Usability Engineer for Expedia.com. Educational qualifications include a Master's degree in Human Centered Design & Engineering from the University of Washington and a Bachelor's degree in English and Philosophy from Calvin University. Ryan also has experience as a Technical Communication Course Instructor and as an Assistant Editor at Zondervan Publishing House.
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